Technical support

4. Technical support
Dear Customer:
Thank you for choosing PackGene service. If you need any technical support, please fill out the form below. We will respond to your request shortly upon the form submission. Thank you for your support.
Have you already used technical service or products from PackGene? *
Have you already paid for the order? *
Request type *
Resolution you expect *
Can you provide any detailed information or material, which is helpful for us to better serve you? *
Please upload the file according to our standard support document below
Maximum upload size: 10MB
Download After-sales Feedback Form ( English Version   Chinese version )
How long you hope to get a reply? *